Amid the fierce competition of enterprises going global, the quality of overseas customer resources directly determines marketing conversion efficiency and operational costs. Low-quality numbers (empty numbers, suspended numbers, non-compliant numbers) not only waste marketing investment but also may trigger platform risk control, affecting account security. Global Number Screening, as a core method to optimize customer resources, is gaining recognition from more and more overseas enterprises: it can accurately eliminate invalid numbers and screen high-value customers, enabling enterprises' overseas marketing to reach target audiences precisely. For enterprises pursuing refined operations, Global Number Screening is no longer an "optional tool" but an essential support to improve the purity of customer resources and reduce operational risks. How to systematically improve the quality of overseas customer resources through scientific global number screening processes with the help of the professional number screening tool ITG Global Screening? This article will provide actionable operation plans from three aspects: core screening dimensions, practical implementation steps, and typical scenario cases.
I. Core Dimensions of Global Number Screening: Identifying the "Focus Points" for Customer Resource Optimization
The core value of Global Number Screening lies in "separating the wheat from the chaff and hierarchical classification". Through precise screening across five core dimensions, it provides clear directions for improving the quality of overseas customer resources, and the technical empowerment of ITG Global Screening makes the screening more targeted and efficient.
1. Validity Screening: Eliminating Invalid Numbers to Reduce Resource Waste
- Basic validity verification: Global Number Screening first identifies invalid resources such as "empty numbers, suspended numbers, and unactivated numbers" through the real-time database of ITG Global Screening. For example, 35% of the numbers in the overseas customer database of a cross-border e-commerce enterprise were long-unused empty numbers, which were directly eliminated after screening, reducing marketing sending costs by 40%;
- Activity detection: Combined with user behavior data from ITG Global Screening, it judges the usage activity of numbers (such as recent call records and social account binding records), screens out "highly active" numbers, and avoids pushing marketing content to long-term dormant numbers;
- Format compliance verification: Number formats vary across countries and regions (e.g., US numbers are 10 digits + country code, and numbers in some European countries are 9 digits + country code). Global Number Screening verifies the compliance of number formats through the global number format database of ITG Global Screening, avoiding push failures caused by format errors.
2. Compliance Screening: Avoiding Risks to Ensure Operational Safety
- Non-compliant number identification: Global Number Screening connects to the non-compliant number database of ITG Global Screening to accurately identify "spam marketing numbers, platform-marked high-risk numbers, and fraudulent non-compliant numbers", avoiding the suspension of enterprises' marketing accounts due to association with such numbers;
- Regional compliance adaptation: Combined with the regulatory policies of target markets, it screens numbers that meet local legal requirements. For example, the EU region needs to comply with GDPR regulations, and Global Number Screening can eliminate numbers that have not agreed to marketing authorization; the US needs to avoid numbers on the "Do Not Call" list to reduce legal risks;
- Account association detection: Through multi-platform data linkage of ITG Global Screening, it detects whether numbers are associated with multiple non-compliant accounts (such as suspended Facebook and WhatsApp accounts), avoiding the impact of such numbers on the compliance rating of enterprises' own accounts.
3. Value Hierarchical Screening: Locking High-Potential Customers to Improve Conversion Efficiency
- Consumption capacity matching: Global Number Screening combines user consumption data from ITG Global Screening (such as historical purchase records and traces of browsing high-priced products) to screen "high-consumption potential" numbers. For example, for luxury goods overseas enterprises, it screens numbers bound to high-end credit cards and with overseas high-end consumption records, increasing marketing conversion rates by 3 times;
- Demand intention detection: Through the keyword association function of ITG Global Screening, it identifies user needs corresponding to numbers (such as searching for keywords like "cross-border e-commerce" and "overseas purchasing"), screens out "high-intention customer" numbers, and makes marketing content directly hit demand pain points;
- Geographical precision screening: Supports number screening by target market, city, and even postal code. For example, for the promotion of beauty products in the Southeast Asian market, Global Number Screening locks precise numbers in core markets such as Indonesia and Malaysia, increasing the reach rate from 45% to 78%.
4. Risk Level Screening: Hierarchical Control to Reduce Operational Risks
- Risk level classification: Global Number Screening classifies numbers into three levels—"low-risk, medium-risk, and high-risk"—through the risk assessment model of ITG Global Screening. Low-risk numbers can be directly used for precision marketing, medium-risk numbers need further verification, and high-risk numbers are directly eliminated;
- Complaint record detection: Queries the historical marketing complaint records of numbers, avoids pushing content to "high-frequency complaint" numbers, and reduces the marketing complaint rate. An overseas service enterprise reduced its complaint rate from 12% to 3% through screening;
- Device association detection: Detects whether numbers are bound to multiple abnormal devices, avoiding distorted marketing effects caused by "device cheating" numbers.
II. Practical Implementation Steps: Building a High-Quality Customer Resource Database with ITG Global Screening
Combined with the core dimensions of Global Number Screening and the functional advantages of ITG Global Screening, enterprises can systematically improve the quality of overseas customer resources through a four-step closed loop of "preparation-screening-optimization-iteration".
1. Pre-Screening Preparation: Clarifying Goals and Laying the Foundation
- Defining screening criteria: According to the enterprise's target overseas markets (such as Europe, America, and Southeast Asia) and product types (such as 3C, beauty, and services), clarify the core indicators of Global Number Screening. For example, 3C product overseas enterprises can take "high consumption capacity, recent browsing of 3C products, and active numbers" as core screening criteria;
- Data sorting specifications: Classify and sort the global numbers to be screened by "country/region, number format, and source channel", and import them into the ITG Global Screening system uniformly to avoid reduced screening efficiency due to messy data;
- Connecting compliance databases: Synchronize the compliance policies and non-compliant number lists of target markets through ITG Global Screening to ensure that screening criteria meet local legal requirements.
2. Multi-Dimensional Screening: Accurately Eliminating Low-Quality Resources
- First round: Initial validity screening: Activate the batch screening function of ITG Global Screening to prioritize the elimination of empty numbers, suspended numbers, and format error numbers, initially improving the purity of customer resources. For example, after initial screening of 100,000 global numbers of a cross-border beauty enterprise, 65,000 valid numbers were retained;
- Second round: Compliance re-screening: Eliminate non-compliant numbers and unauthorized numbers through the non-compliant number database and regional compliance rules of ITG Global Screening, ensuring that the remaining numbers comply with platform policies and local regulations;
- Third round: Value hierarchical screening: Combine indicators such as consumption capacity, demand intention, and activity to classify valid numbers into three categories—"high-value, medium-value, and potential-value"—providing a basis for subsequent precision marketing.
3. Post-Screening Optimization: Activating the Value of High-Quality Resources
- Number tagging: Add tags to the screened high-quality numbers (such as "high consumption-Europe and America-3C intention" and "potential customer-Southeast Asia-beauty demand"), and use the tag management function of ITG Global Screening to facilitate precision marketing;
- Data supplement and improvement: Supplement the basic user information corresponding to numbers (such as age, gender, and consumption preferences) through multi-dimensional data linkage of ITG Global Screening, enrich customer portraits, and improve marketing relevance;
- Test verification: Extract samples of screened numbers for small-scale marketing tests, count the reach rate and response rate to verify the screening effect. If the effect fails to meet expectations, adjust the screening indicators and re-screen.
4. Dynamic Iteration: Continuously Optimizing Customer Resource Quality
- Regular update screening: Set "monthly full-scale screening and weekly incremental screening", eliminate newly added invalid and non-compliant numbers, and supplement high-value new numbers through real-time data updates of ITG Global Screening;
- Effect data feedback: Count marketing conversion data (such as reach rate, conversion rate, and complaint rate) under different screening dimensions to reversely optimize screening indicators. For example, if numbers with the "high activity + demand intention" tag have the highest conversion rate, increase the screening weight of such indicators;
- Adapting to market changes: When the policies and user behaviors of target markets change, timely adjust the Global Number Screening standards to ensure that the quality of customer resources continues to adapt to operational needs.
III. Typical Scenario Cases: Practical Effects of Global Number Screening
After optimizing customer resources through Global Number Screening, various types of overseas enterprises have achieved dual improvements in customer quality and conversion efficiency. The following are three typical scenario cases:
1. Cross-Border E-Commerce: Screening High-Intention Customers to Improve Marketing Conversion
- Initial problem: Invalid numbers accounted for 40% of the overseas customer database, the marketing reach rate was only 38%, and the conversion rate was less than 2%;
- Optimization actions: Through the Global Number Screening tool ITG Global Screening, eliminate empty numbers and suspended numbers, screen numbers with "recent product browsing, cart addition records, and high activity" to form a high-quality customer database;
- Effect: The marketing reach rate increased to 75%, the conversion rate rose from 1.8% to 5.2%, the per-customer marketing cost decreased by 55%, and the ROI increased by 2.8 times.
2. Overseas Service Enterprises: Compliance Screening to Reduce Risks and Improve Experience
- Initial problem: The customer resources contained a large number of non-compliant numbers, the marketing account received multiple platform warnings, and the complaint rate reached 15%;
- Optimization actions: With the compliance screening function of ITG Global Screening, eliminate non-compliant numbers and high-frequency complaint numbers, screen authorized numbers that meet the regulations of target markets, and implement hierarchical control according to risk levels;
- Effect: The marketing account risk control warning dropped to 0, the complaint rate decreased to 3%, the customer satisfaction increased from 72% to 91%, and the long-term operational stability was significantly improved.
3. Brand Going Global: Precisely Locking High-Value Customers to Build a Private Domain Matrix
- Initial problem: The customer resources were messy and lacked stratification, the marketing content was "one-size-fits-all", and the churn rate of high-value customers was high;
- Optimization actions: Through the value hierarchical function of Global Number Screening, screen core customers with "high consumption capacity, high brand loyalty, and active interaction", and build a refined customer hierarchical system combined with the tag function of ITG Global Screening;
- Effect: The core customer retention rate increased from 60% to 85%, the private domain repurchase rate increased by 40%, and the brand's reputation in overseas markets was significantly improved.
IV. Conclusion: Global Number Screening is the "Quality Filter" for Overseas Customer Resources
Overseas customer resources are the "core assets" of enterprises going global, and Global Number Screening is the "quality filter" that preserves and increases the value of these assets. Through multi-dimensional screening such as validity, compliance, value stratification, and risk level, combined with the technical empowerment of ITG Global Screening, it helps enterprises eliminate low-quality numbers, lock high-value customers, and avoid operational risks, making customer resources truly adapt to refined marketing needs.
For enterprises going global, the value of Global Number Screening lies not only in "optimizing number resources" but also in "activating marketing efficiency": high-quality customer resources can make every marketing push more targeted, thereby reducing operational costs, improving conversion efficiency, and enhancing brand competitiveness. In the future, with the further refinement of overseas operations, the functions of Global Number Screening will continue to iterate, and ITG Global Screening will also launch more screening functions suitable for multi-market and multi-scenario, becoming the key for enterprises to build core advantages in overseas market competition.
Enterprises do not need to pursue "massive customer resources" but should focus on "high-quality and precise customers" through scientific Global Number Screening processes—this is the core significance of improving the quality of overseas customer resources with the help of number screening tools, and also the key path for enterprises to achieve sustainable growth when going global.
ITG Global ScreeningIt is a world-leading number screening platform that combines
Global mobile phone number segment selection, number generation, deduplication, comparison and other functions. It supports global customersBulk numbers from 236 countriesFiltering and testing services, currently supportedMore than 40 social and apps, such as:whatsapp/line, twitter, facebook, Instagram, LinkedIn, Viber, zalo, Binance, signal, skype, DISCORD, Amazon, Microsoft, Truemoney, Snapchat, kakao, Wish, GoogleVoice, Botim, MoMo, TikTok, GCash, Fantuan, Airbnb, Cash, VKontakte, Band, Mint, Paytm, VNPay, Moj, DHL, Okx, MasterCard, ICICBank, Bybwait.
The platform has several features, includingOpen filtering, active filtering, interactive filtering, gender filtering, avatar filtering, age filtering, online filtering, accurate filtering, duration filtering, power-on filtering, empty number filtering, mobile device filteringwait.
Platform providesSelf-sieve mode, sieve mode, fine-sieve mode and custom mode, to meet the needs of different users.
Its advantage lies in the integration of major social and applications around the world, providing one-stop, real-time and efficient number screening services to help you achieve global digital development.
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