Still Failing to Reach Customers? WhatsApp Screening Eliminates Invalid Numbers to Skyrocket Marketing Hit Rates!

I. Pain Point Analysis: Why Do Customer Reach Attempts Always Fail?

Pain Point 1: High Proportion of Invalid Numbers, Leading to "Inflated" Reach Base

• Business Dilemma: Among 100,000 purchased WhatsApp numbers, empty numbers, unregistered WhatsApp accounts, and long-term suspended numbers account for over 50%, leaving only 50,000 actually reachable valid customers. Calculated at a purchase cost of ¥0.1 per number, invalid numbers alone waste ¥5,000. When sending mass messages, 50% of resources are completely wasted, making it impossible to improve reach rates.
• Value of WhatsApp Screening: ITG Global Screening has an accuracy rate of 99.2%. After screening 100,000 numbers, it can accurately retain 50,000 valid customers with a 100% invalid number elimination rate. No mass messaging costs are wasted on invalid numbers, and all reach resources are focused on valid customers, transforming the reach base from "inflated" to "lean and precise".
• Real Case: A cross-border clothing business sent 100,000 messages monthly before using WhatsApp screening, but only reached 35,000 valid customers, resulting in a 35% reach rate. After adopting ITG Global Screening, it filtered out 42,000 valid customers, and all 42,000 messages sent were successfully delivered, boosting the reach rate to 100% and saving ¥5,800 in monthly mass messaging costs.
  
  

Pain Point 2: Accidental Reach of Risky Numbers, Threatening Account Security

• Hidden Risk: Businesses struggle to identify virtual numbers, reported accounts, and numbers linked to banned devices. Blindly reaching out to these numbers not only yields no responses but also triggers the WhatsApp platform’s risk control mechanism. Data in 2025 shows that businesses without WhatsApp screening face a 52% account ban rate due to accidental reach of risky numbers. Once accounts are banned, previously reached customers can no longer be followed up with, and all prior investments go to waste.
• Role of WhatsApp Screening: ITG Global Screening can real-time mark risky number types such as "virtual numbers, inactive numbers in the past 90 days, reported accounts, and numbers linked to banned devices". After businesses eliminate these numbers with one click, the probability of reaching risky numbers drops to below 1%, and the account ban rate can be controlled within 5%.
• Security Case: A cross-border electronics business had 8 WhatsApp accounts banned monthly due to accidental reach of risky numbers before using WhatsApp screening, forcing it to abandon over 500 accumulated customers per account. After using ITG Global Screening, only 1 account was banned monthly, reducing customer churn by 87% and increasing the conversion rate of continuously reached customers by 30%.
  
  

Pain Point 3: Imprecise Customer Targeting, Causing "Mismatched" Reach Content

• Operational Misunderstanding: Lumping together Southeast Asian customers with low-price demands, high-end European and American customers, and student groups — for example, promoting enterprise-level services to students or high-end products to price-sensitive customers. This results in a response rate of less than 2% after reach. Despite a large number of reach attempts, the actual hit rate remains extremely low.
• Advantage of WhatsApp Screening: ITG Global Screening can extract account information such as region, gender, age, and signature keywords, and automatically generate user tags. Businesses can accurately filter target customers like "25-40-year-old females + Europe + 'beauty' in signature" or "30-50-year-old males + North America + interested in 'outdoor gear'", ensuring reach content highly matches customer needs.
• Hit Rate Comparison: A cross-border maternity product business received only 180 responses after reaching 10,000 customers (a 1.8% hit rate) before using WhatsApp screening. After filtering 3,000 precise target customers with ITG Global Screening, it received 540 responses, skyrocketing the hit rate to 18% and increasing the conversion rate by 10 times.
  
  
  

II. Core Advantages: How Does ITG Global Screening (WhatsApp Screening Tool) Improve Reach Hit Rates?

Advantage 1: Ultra-Precise Screening, No Valid Customers "Missed"

• Multi-Dimensional Identification: It not only screens basic invalid numbers such as empty and suspended numbers but also accurately identifies 6 types of high-risk numbers (including virtual numbers, reported accounts, and numbers linked to banned devices). With a 99.2% accuracy rate in valid customer identification, it avoids hit rate impacts caused by missed invalid numbers.
• Refined Tagging: Supports setting screening criteria by over 200 countries/regions, gender, age groups (18-25, 26-35, etc.), activity levels (past 7/30/90 days), profile completeness (with/without avatar/signature), and signature keywords (containing terms like "procurement" or "agent"), enabling precise targeting of potential customers.
• Real-Time Data Updates: Synchronizes the latest WhatsApp account status data to ensure screening results align with the actual account status. This prevents valid customers from being misjudged as invalid or risky customers from being missed due to data lag.
• User Feedback: Operator Li used the WhatsApp screening tool to filter European beauty customers with criteria including "Region - Europe + Gender - Female + 'Beauty' in signature + Active in the past 30 days". Among the 2,000 filtered customers, the response rate after reach reached 22%. "This is 10 times higher than the hit rate of blind reach before; not a single message was wasted."
  
  

Advantage 2: Full-Link Functions, No Interruption in Reach Process

• Number Generation Function: Supports custom number generation with "country code + area code". For example, to develop the Munich, Germany market, local numbers starting with "+49(89)" can be generated, then valid customers are screened via WhatsApp screening to ensure geographical accuracy of reached customers.
• Account Nurturing Detection Function: Enter a WhatsApp account to detect its registration duration, risk control level, and number of reports. It generates a phased nurturing plan covering "registration period - initial period - stable period", increasing the survival rate of new accounts to over 90%. This ensures account stability for reaching customers and prevents mid-process "disconnection".
• Classified Customer Export: After screening, customers can be exported by categories such as "highly active customers", "precise target customers", and "to-be-followed customers". This facilitates priority reach based on customer value — high-value customers are prioritized for promotion, further improving hit rates.
• Process Comparison: A foreign trade company previously used 4 different tools for number generation, screening, account nurturing, and customer management, spending 2 hours daily switching tools. Reach processes were often interrupted by tool issues. After using ITG Global Screening, no tool switching is needed, saving 1.5 hours daily. The reach process runs smoothly, and the hit rate has increased by 45%.
  
  

Advantage 3: Zero Operation Threshold, Newbies Can Achieve "High Hit Rates"

• Visual Interface: The backend is categorized into "Number Preparation - Screening Settings - Result Export - Account Nurturing Detection". There are no professional terms, and each function button is equipped with Chinese descriptions and operation GIFs. Newbies can independently complete screening in 10 minutes without technical support.
• Simple Screening: Complex screening criteria are simplified to "checkbox options". For example, to screen "male outdoor gear customers aged 30-50 in the US", users only need to sequentially check "Region - US", "Gender - Male", "Age - 30-50", and "Signature contains 'outdoor'", completing criteria configuration in 30 seconds.
• Intelligent Error Correction Prompts: When uploading numbers with format errors (e.g., missing country code or containing spaces), the system automatically pops up prompts like "Add country code (e.g., +11234567890)" or "Remove spaces and special characters". It also offers one-click format repair to avoid screening failures and reach progress delays caused by format errors.
  
  
  

III. Practical Process: 4 Steps to Boost Reach Hit Rates with ITG Global Screening (WhatsApp Screening Tool)

Step 1: Prepare Numbers, Completed in 3 Minutes

• Generate Exclusive Numbers: Enter the "Number Generation" module, select the target country (e.g., "US"), input the corresponding area code (e.g., "212" for New York), and click "Generate". The system automatically generates local numbers in the correct format to ensure geographical accuracy.
• Upload Existing Numbers: Organize existing numbers into Excel/TXT format (one number per line, including the country code, e.g., "+12121234567"), and remove special characters such as spaces and hyphens to avoid format errors.
• Newbie Tip: If numbers lack country codes, use the "Automatic Country Code Completion" function. Select the corresponding country to add codes to all numbers with one click, no manual modification per number needed.
  
  

Step 2: Set Precise Screening Criteria, Configured in 5 Minutes

• Basic Screening (Mandatory): Check "Eliminate empty/suspended numbers", "Eliminate virtual numbers", "Eliminate inactive numbers in the past 90 days", and "Eliminate reported accounts" to remove invalid and risky numbers.
• Precise Screening (Core):
  • Region: Check "United States"
  • Gender: Check "Male"
  • Age: Check "30-50 years old"
  • Activity: Check "Active in the past 30 days"
  • Signature Keywords: Enter "outdoor", "camping", "hiking"
• Start Screening: Click "Start Screening". The system displays the estimated time (e.g., approximately 15 minutes for 20,000 numbers). Users can wait in the backend or receive an SMS notification upon completion.
  
  

Step 3: Analyze Screening Report, Optimized in 2 Minutes

• Number of Valid Customers: Clarify the base of reachable customers. If the number is insufficient, adjust screening criteria (e.g., expand the age range).
• Proportion of Target Customers: The proportion of target customers (meeting "male aged 30-50 in the US + active in the past 30 days + 'outdoor' keywords in signature") among valid customers should be ≥60%. If it is too low, re-adjust screening criteria.
• Proportion of Invalid Number Types: Understand the proportion of various invalid numbers (e.g., empty numbers, virtual numbers) to optimize subsequent number procurement channels (e.g., if empty numbers account for a high percentage, switch number suppliers).
  
  

Step 4: Classified Export and Reach, Implemented in 20 Minutes

• Classified Export: Select "Export by Customer Value" to categorize customers into "highly active precise customers", "ordinary valid customers", and "to-be-observed customers". Prioritize reaching "highly active precise customers".
• Reach Suggestions: Send personalized copy to "highly active precise customers" (e.g., "Hi! We noticed you’re interested in outdoor camping from your signature. Our new tent is designed specifically for North American camping scenarios — click to learn more") to boost response rates. Send general promotional content to "ordinary valid customers" and follow up precisely after testing their needs.
• Practical Case: A cross-border outdoor gear business screened 20,000 US numbers using this process, completing the operation in 25 minutes and exporting 8,000 valid customers, including 3,000 "highly active precise customers". By prioritizing these 3,000 customers, it received 660 responses (a 22% hit rate) and finally closed 82 deals, far exceeding the previous average hit rate of 5%.
  
  
  

IV. Pitfall Avoidance Guide: 5 Key Taboos for Boosting Hit Rates with WhatsApp Screening Tools

1. Too Broad Screening Criteria, Insufficient Precision: Blindly checking "all regions, all ages" results in target customers accounting for less than 30% of valid customers, leading to low response rates after reach. It is recommended to set 2-3 key criteria based on core needs (e.g., region + gender + core keywords) to ensure target customers account for ≥60%.
2. Ignoring Risky Number Screening: Only screening empty and suspended numbers while missing virtual numbers and reported accounts. This not only yields no responses after reach but also risks account bans. Must check "Eliminate virtual numbers" and "Eliminate reported accounts" to reduce risks.
3. Reaching Customers Directly Without Viewing Reports: Skipping the report analysis step and directly exporting all valid customers for reach. If the proportion of target customers is low, resources will still be wasted. Analyze the report first and ensure the target customer proportion meets standards before reaching out.
4. No Differentiation in Reach Copy: Sending the same copy to all filtered customers without personalized adjustments based on customer tags (e.g., region, interests), leading to need mismatches. Must customize copy based on customer tags to enhance resonance.
5. Not Updating Screening Rules for a Long Time: WhatsApp account status changes monthly, so WhatsApp screening tools need to synchronize identification standards. ITG Global Screening updates rules automatically with no manual operation required, but it is necessary to re-screen old customer numbers regularly to eliminate newly added invalid numbers.
   
   
   

V. Conclusion: WhatsApp Screening Drives a Surge in Marketing Reach Hit Rates